Description
A well-known aspect of HappyFox is its omnichannel ticketing system. Using the application, you can set up a central support centre where customers can submit tickets regardless of how they get in touch with you through phone, email, or social media. Organizations can employ conversational ticketing and AI to support IT through slack and Microsoft teams with the help of its assist AI capabilities. It also offers a self-service channel and a robust reporting mechanism. You must pay to use HappyFox for a short period because it does not offer a free plan or trial. They offer four distinct programs, each requiring a minimum of five help desk representatives.
Details
- Price Request For Pricing
- Listing categories Help Desk
- Is Your Software Cloud Based? Yes-Cloud
- Customization Not Available
- Open Source Yes
Specification
Mobile Support
Desktop OS Support
Web App, Windows
Multi Language Support
Payment
One Time Payment, Monthly payment
API Support
Technical Support
Knowledge Base, Phone Support, Chat Support, Email Support
Is it cloud based?
Software Suites for?
Features
Software Key Features:
- API, SDKs, and webhooks
- Workflow macros
- Live website chat
- Advanced reporting
- Unlimited shared inboxes
Contact
- E-mail Click To Send Email
- Phone Request a Call
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