Description
Software Description:
ITIL-ready help desk software with integrated asset and project management capabilities
Software Features:
- Incident management
- Self-service portal
- Knowledge base
- Multi-site support
- SLA management
- Help desk reports
- IT asset discovery
- Software asset management
- Asset inventory reports
- Purchase & contracts management
- Problem management
- Change management
- IT project management
- Service catalog
- Asset management
- CMDB
Software Specialties:
- Best practice ITSM workflows
- Powerful integrations with IT management apps
- Smart automation
- Extensive reporting capabilities
- Codeless customizations
- Deploy on cloud or on-premise
Details
- Listing categories Chat Software / Help Desk / Help Desk
- Is Your Software Cloud Based? Yes-Cloud
- Customization Yes - Available
- Open Source No
Specification
API Support
Mobile Support
Mobile Platform
IOS, Android, Windows Mobile, Black Berry
Desktop OS Support
Web App, Windows, Macintosh
Multi Language Support
Payment
Yearly Payment, Monthly payment
Technical Support
Knowledge Base, Phone Support, Chat Support, Email Support, Video Tutorials
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