Customer & Sales

SysAid Help Desk Claim

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Software Model
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SysAid is an advanced IT help desk solution designed to satisfy the needs of medium and big businesses.

SysAid, which provides a full suite of solutions, strives to optimize IT support procedures by ensuring fast resolution of internal technical difficulties and the seamless execution of business activities.

SysAid Copilot incorporates generative AI into the service management process, increasing efficiency and accuracy in providing great service. SysAid optimizes its system continuously by utilizing real-time data.

Features

Software Key Features:

  • Enables efficient ticket generation, tracking, and resolution.
  • SysAid Copilot Chatbot for quick issue resolution and user support.
  • Comprehensive tracking and maintenance of IT assets.
  • Seamless remote access for efficient problem resolution.
  • Insightful analytics for informed decision-making and improvement.

Specification

API Support

-

Is it cloud based?

On-premise

Multi Language Support

No

Mobile Support

No

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