Zoho Desk Description
Zoho Desk is regarded as one of the best help desk software in Dubai offered by Zoho Corporation. Zoho Desk enables organizations to provide seamless customer assistance around the clock, eliminating the need for a worldwide support staff.
With Zoho Desk, you can easily manage requests and responses across several platforms while unifying critical client data into a user-friendly single platform.
Furthermore, Zoho Desk is noted for its inexpensive pricing structure and ongoing development of new features and capabilities. It is an excellent choice if you want a simple solution that can be simply scaled up to match your changing requirements.
Details
- Price $40 per user per month.
- Listing categories Customer & Sales / Customer Relationship Management (CRM) / Help Desk
- Software Demo Link: https://www.zoho.com/desk/helpdesk-demo.html
- Is Your Software Cloud Based? On-premise
- Customization Yes - Available
- Open Source No
Specification
API Support
Software Suites for?
Small Business, Medium Sized Business, Large Business
Mobile Support
Mobile Platform
IOS, Android, Windows Mobile
Desktop OS Support
Web App, Windows
Multi Language Support
Payment
One Time Payment, Yearly Payment, Monthly payment
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Is it cloud based?
Features
Software Key Features:
- Multichannel support for seamless communication with customers.
- Efficient ticket management system for tracking and resolving issues.
- Self-service site includes knowledge base and community forums.
- Offers automation tools, which streamlines repetitive tasks and workflows.
- Provides detailed reporting and analytics for performance insights.
Video
Contact
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Address
Estancia IT Park,
Plot no. 140, 151, GST Road,
Vallancheri,
Chengalpattu District,
Tamil Nadu - 603202,
India
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